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Hi, I'm Sarah.

I enjoy creating user-centric and delightful human experiences.

UX Manager | Project Manager | SaaS, Mobile, B2B & B2C

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ABOUT ME

Design, data, and results-driven UX Manager looking to leverage experience in leading cross-functional teams, managing complex projects in a dynamic project management role. I've been trained in the sciences as well as the visual arts. I am passionate about communication and human interactions, putting the user at the forefront, and striving to create innovative solutions.

In my design journey, I have experience designing for entertainment, hospitality, and software enterprise environments. Outside of my job, I’m an avid reader. I love to travel, volunteer, try new foods, and go to meetups and festivals.

EDUCATION
Valencia College

A.S. Graphic and Interactive Design

University of Georgia

B.S. Microbiology

SKILLS
Design
Sketch Figma Adobe Suite PrototypingUsability Testing Web Design Invision
Development
HTML 5 CSS 3 Basic Javascript Jquery
Digital Marketing
Email Marketing Basic SEO Mail Chimp Google Analytics
WORK EXPERIENCE
UX Manager - Travel + Leisure

Feb 2022 - Present | Remote

  • Manage a cross-functional team of 4+ composed of UI/UX designers and developers, executing UX strategy and improving overall design process by 30%.
  • Develop and execute design strategies, coordinating with cross-functional teams to create project roadmaps and detailed plans.
  • Manage projects that resulted in measurable improvements, including a 20% increase in user engagement and a 15% boost in satisfaction scores.
Lead UX Designer - Wiley

Dec 2020 - Feb 2022 | Remote

  • Directed agile teams, ensuring alignment with organizational goals and successful project execution. Redesigned landing pages that boosted conversions by nearly 50% for university partners.
  • Established and implemented an internal design system, leading to a 20% reduction in project turnaround times and enhanced operational efficiency.
UI/UX Designer - ConnectWise

Oct 2019 - July 2020 | Tampa, FL

  • Researched, designed, and prototyped implementation of new features for flagship products (with over 100,000 active users) for both web (React) and mobile (iOS & Android).
  • Collaborated closely with cross-functional teams to ensure seamless integration of new features and alignment with design systems.
  • Managed initiatives to enhance design consistency, resulting in a 30% increase in user satisfaction and a 15% reduction in operational issues.
Digital Designer - Westgate

Jul 2018 - Oct 2019 | Orlando, FL

  • Designed wireframes, mockups, and prototypes for website redesigns to increase conversions.
  • Created digital marketing collateral, photo editing, responsive web layouts, and UI designs.
  • Established design library and improved design process for projects to make production efficient.
Web Intern - Ripley Entertainment

Feb 2018 - Aug 2018 | Orlando, FL

  • Redesigned and optimized WordPress websites to ensure a positive user experience through design and functionality.
  • Designed email newsletters for email marketing and digital assets for social media marketing, ads and promotions.
Office Assistant - UGA

Aug 2011 - May 2014 | Athens, GA

  • Provided administrative support to the provost, reducing the workload of team members by 20%, resulting in improved productivity and better delivery of services.
  • Created and maintained spreadsheets and databases, streamlining the office’s administrative processes.