About Sarah Truong

ABOUT ME

I am a UX designer that is design, data, and user driven. I've been trained in the sciences as well as the visual arts. I am passionate about communication and human interactions, putting the user at the forefront, and striving to create innovative solutions focusing on user interaction and experience.

In my design journey, I have experience designing for entertainment, hospitality, and software enterprise environments. Outside of my job, I’m an avid reader. I love to travel, volunteer, try new foods, and go to meetups and festivals.

EDUCATION

Valencia College

A.S. Graphic and Interactive Design

University of Georgia

B.S. Microbiology

SKILLS

Design

Sketch Figma Adobe Suite PrototypingUsability Testing Web Design Invision

Development

HTML 5 CSS 3 Basic Javascript Jquery

Digital Marketing

Email Marketing Basic SEO Mail Chimp Google Analytics

WORK EXPERIENCE

Lead UX Designer - Travel + Leisure

Feb 2022 - Present | Remote

Lead and direct product teams to define, implement, and deliver digital solutions that will engage our customers
Spearhead design strategy and develop successful design strategies, outlining how the design team will create deliverables and implement them for the project
Deliver interaction design expertise for all T+L brands and ensure products operate as expected across all platforms

Lead UX Designer - Wiley

Dec 2020 - Feb 2022 | Remote

Optimized landing page redesigns that increased conversions by nearly 50% for university partners
Designed and maintain internal design system, acting as DesignOps for Design and Development
Lead multi-platform design ideations in agile teams and target areas for improvement for student journey

UI/UX Designer - ConnectWise

Oct 2019 - July 2020 | Tampa, FL

Researched, designed, and prototyped implementation of new features for flagship products (with over 100,000 active users) for both web (React) and mobile (iOS & Android)
Lead design ideation as primary designer for several agile dev teams in building new software products
Conducted UI/UX design audits and reviewed design systems across software products to target areas for alignment and provide a unified experience

Digital Designer - Westgate

Jul 2018 - Oct 2019 | Orlando, FL

Designed wireframes, mockups, and prototypes for website redesigns to increase conversions
Created digital marketing collateral, photo editing, responsive web layouts, and UI designs
Established design library and improved design process for projects to make production efficient

Web Intern - Ripley Entertainment

Feb 2018 - Aug 2018 | Orlando, FL

Redesigned and optimized WordPress websites to ensure a positive user experience through design and functionality
Designed email newsletters for email marketing and digital assets for social media marketing, ads and promotions